Frequently Asked Questions

• Can I own multiple Smileytrips.com Mini Stores?

  Yes, depending on your business goals and performance, you may have the opportunity to own and operate multiple Smileytrips.com Mini Stores.

• Can I customize the inventory in my Smileytrips.com Mini Store?

  While there is a curated selection of products to maintain the Smileytrips.com brand aesthetic, some flexibility may be available to tailor the inventory to local preferences.

• Can I operate a Smileytrips.com Mini Store as a part-time venture?

  While the level of commitment may vary, successful operation often requires a dedicated effort to ensure the Mini Store meets SmileyTrips.com standards.

• How long does it take to set up a Smileytrips.com Mini Store?

  The setup process for a Smileytrips.com Mini Store is designed to be efficient and streamlined. Once the documentation handover is completed, which typically takes a day, the Mini Store can be operated immediately.

• How are marketing and promotional activities supported for Smileytrips.com Mini Stores?

  Smileytrips.com provides digital marketing materials & strategies to help Mini Store owners effectively promote their business locally.

• Can I request additional support if I encounter challenges with my Smileytrips.com Mini Store?

  Absolutely. Smileytrips.com is committed to the success of its mini outlets. If challenges arise, the mini stores can reach out for additional support, guidance, and problem-solving assistance.

• Can I offer promotions or discounts at my Smileytrips.com Mini Store?

  Mini Stores may have the flexibility to offer promotions or discounts within the parameters set by SmileyTrips.com.

• What is the refund policy for the mini store fee?

  The mini store fee is 100% non-refundable. Once the fee is paid, it cannot be refunded under any circumstances. This policy is in place to maintain consistency and fairness across all mini stores agreements.

• What is the renewal frequency for the Mini Store fee ?

  The mini store fee needs to be renewed once every three years. Mini Stores are required to renew their agreement and associated fees to continue operating the Mini Store under the Smileytrips.com brand. This renewal frequency allows for ongoing support, updates, and the continued use of the brand's resources and services.

• How is the earning calculated for Mini Stores?

  Earnings for Mini Stores are based on the total sales achieved. We have implemented a dynamic and transparent compensation structure with multiple sale value slabs. Details of these slabs will be shared directly with Mini Store owners by our dedicated team via email.

• How often are the sale value slabs updated or revised?

  The sale value slabs are periodically reviewed to ensure relevance and fairness. Any updates or revisions will be communicated to Mini Store owners by our team in a timely manner, allowing for transparency and alignment with the current business landscape.

• How can I track my progress within the sale value slabs?

  Regular updates on your sales and earnings, including the application of sale value slabs, will be provided to you on your mini store login.

• Can I collaborate with local events or businesses to promote my Mini Store?

  Absolutely! Smileytrips.com encourages Mini Store owners to engage with their local communities and explore collaborations with events or businesses. This can enhance brand visibility and create positive connections within the community.

• What are the obligations for the Mini stores regarding interior and exterior design?

  The Mini store is responsible for investing in the interior and exterior design. This includes adhering to the Smileytrips.com brand aesthetic and guidelines.

• How can I access the call center and sales support services?

  Mini Store owners can access the call center and sales support services by contacting our designated customer support channels. You will be provided with the necessary contact information and procedures to engage with our